Versatile

Digital process optimisation at Lobbe

In January 2021, the Association of German Chambers of Industry and Commerce (DIHK) published the results of its survey "Digitalisation with Challenges". Around 3,500 companies took part. In their self-assessment of the degree of digitisation, the companies only ranked themselves on average with a score of just 2.9 on the usual scale of one to six. Above all, complexity, but also high costs and a lack of time resources were named as challenges for operational digitalisation. A result that reveals the tasks for the future, but also highlights potential. In this context, digitalisation has not only been a dominant topic in corporate development since the Corona pandemic. Lobbe has also been working on and with digital solutions for many years. From the use of apps to the "Internet of Things", which focuses primarily on digital networking, business processes are modernised and rethought. Such projects are usually very complex and planning-intensive. With U! Ventures GmbH, which belongs to the Lobbe Group, there is a separate unit for such challenges. In this function, they accompany the use of new technologies and services at Lobbe or support the introduction of new business models. The fields of activity are as broad as the objectives.
Communication
Flexible, direct and uncomplicated: This applies to communication with the customer and to the internal exchange of information. One example of this is the digital customer portal in the Waste Management business area, through which customers can order Lobbe online and call up information and evaluations. In addition, citizens have access to a "Lobbe app" that provides information on municipal waste. Since the beginning of the year, an internal app for all employees has created internal transparency beyond departmental boundaries.
Documentation
Seamless and secure: Digital solutions for stocktaking are used in many areas of the company at Lobbe. This applies to in-house documentation, but also to use at the customer's premises. In this way, work and project progress can be recorded, transmitted and archived. As a rule, these technologies can be used universally. But they can also be more individual. In the Industrial Services business unit, an app is currently being piloted in order to be able to map such processes digitally and customer-related for the first time in the large customer sector.
Networking
Linked and bundled: Lobbe is currently working on solutions for digital logistics and plant control and is part of a project of Stadtwerke Iserlohn. Under the name "Smart-CityNetz", the home utility is building a local radio network (Long Range Wide Area Network, or LoRaWAN for short). The goal: a smart networked city. A radio module, the so-called gateway, and sensors were installed at the Lobbe site in Sümmern.
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