Complaints office LkSG

The implementation of the Supply Chain Due Diligence Act (LkSG) is intended to increase supply chain transparency, strengthen human rights and improve environmental protection. LOBBE will fulfill all legal requirements resulting from the LkSG. As part of this, LOBBE has also set up a complaints procedure that allows anyone to report violations of human rights and environmental protection standards or concerns regarding a potential or actual violation of the provisions of the LkSG at an early stage.

Right of appeal

Any person is entitled to report complaints about violations of the Supply Chain Due Diligence Act (LkSG) to LOBBE.

Costs

No costs are incurred by submitting the complaint.

Protection from discrimination or punishment

Complaints and reports can also be submitted anonymously. The complainant is generally protected from discriminatory or disciplinary measures.

Complaints office

If, despite efforts to comply with the legal requirements, there is still a suspicion that Lobbe is violating the above-mentioned regulations, a complaint can be submitted using the contact details below.

Contact details of the complaints office:

Law firm Thomas
Lawyer Ina Thomas
Echelnteichweg 108
58640 Iserlohn
Tel: 02371-9-444-29
Fax 02371-9-444-39
mail@anwaltskanzlei-thomas.eu

Maintaining confidentiality and data protection

Confidentiality and data protection are always ensured by the persons involved and defined responsibilities when contact is made. Compliance with statutory retention obligations and data protection regulations is ensured by the data protection officer.

Course of the complaints procedure

Incoming complaints or tips are documented.

The complainant receives feedback on the subject of the complaint.

This feedback can take the form of a recommendation or a decision.

Appropriate preventive or remedial measures to resolve the subject matter of the complaint are developed and implemented in accordance with the reported facts in order to bring about a mutually satisfactory end to the proceedings.

Effectiveness test of the complaints procedure

The effectiveness of the complaints procedure is reviewed at least once a year and on an ad hoc basis so that adjustments can be made to the complaints procedure itself or to the remedial measures developed if necessary.

Status: 04/2025